FRONT DESK HOST

THE FACE OF CROSSFIT WILDHEARTS

We at CrossFit Wildhearts believe that everyone who walks through our doors immediately should feel right at home and that is why we believe that hospitality and service play a key role to achieve this goal.

As our front desk host, you are the first face when you walk through our doors

and contribute to this experience.

Details

Position: Front desk host (part-time)

Hours: 20-25 hours per week

Preferred availability: Evening and/or weekend shifts

 

Job requirements 

  • Welcoming our members, guests and suppliers 

  • Provide visitors information and direction within the facility

  • Answering phone calls and provide information

  • Manage the process of signing up a variety of memberships

  • Serve our members and visitors a nice cup of coffee

  • Process appointments in our team schedule 

  • Maintain the tidiness of the facility by performing hourly facility walk-throughs

  • Process all orders, signups and ensure that these are processed in our system

  • Retail responsibilities, perform basic inventory keeping and POS

  • Attend quarterly meetings and team trainings

  • Support the team wherever you can

Key competencies

  • Passion for functional fitness and CrossFit

  • Knowledge of customer service principles and practices

  • Verbal and written communication skills

  • Professional personal presentation

  • Customer service orientation

  • Information management

  • Attention to detail

  • Initiative and reliability

What we offer

  • A happy & healthy workplace in downtown Rotterdam

  • Free barista training

  • Free group class workouts

  • The sweetest co-workers and lovely members

  • Pay based on hours worked.

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